Retail Associate - Support Center Store

Chick-fil-A Corporate Support Center; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Chick-fil-A Corporate Support Center in Atlanta, GA is seeking a Retail Store Associate to help drive revenue on the sales floor and cash wrap. You will greet guests, assist with merchandise and stockroom duties, and support the Retail Team in delivering a positive customer experience.

This on-site role runs Monday through Friday at the Support Center. Key responsibilities include handling POS transactions, stocking and ticketing merchandise, updating signage, inventory tasks, and

Qualifications

• Experience in retail or store environment.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and time effectively.
• Comfort with handling cash and POS transactions.
• Willingness to stand for long periods and lift merchandise.

Responsibilities

• Handle POS transactions accurately and efficiently.
• Demonstrate merchandise selling skills and customer engagement.
• Assist with stockroom duties and merchandise replenishment.
• Update signage and perform inventory-related tasks as needed.
• Maintain organized and clean sales floor, stock room, and cash wrap.

Skills

Retail Sales Knowledge

Guest Service Experience

Effective Communication

Organization

Meet Deadlines

Cash Handling

Lifting 50 lbs

Scheduling Flexibility

Job description

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Overview

The Retail Store Associate will function primarily on the sales floor and cash wrap. They are responsible for helping the Retail Store team in driving revenue generation through demonstration of merchandise selling skills. They are responsible for helping the Retail Team perform general stockroom duties and replenishing the sales floor. The Retail Associate’s duties consist of greeting and assisting internal and external guests, stocking, some administrative work, staging and transporting merchandise to the sales floor.

The expectation of this role is to be on-site in the Support Center Monday – Friday.

Responsibilities

In addition to the Retail Associate role and responsibilities, the Retail Associate is responsible for helping the Retail Store team with the operational functioning of the sales floor.

• Handle POS transactions accurately and efficiently
• Demonstrate selling skills including, but limited to, approaching, and acknowledging, identifying needs, suggesting, and closing, to promote sales and a positive experience for the customer
• Administrative tasks: Updating/printing signage, logging inventory, EOM or quarterly reporting, accounting items, managing deposits and other administrative work based on business needs
• Assist with all price changes and ticketing of merchandise prior to staging on sales floor
• Assist folding and stocking merchandise
• Assist with inventory
• Assist and maintain sales floor, stock room, and cash wrap for maximum efficiency

Required Qualifications (Knowledge, Skills, & Abilities)

• Retail Sales Knowledge
• Guest Service Experience
• Effective Communication
• Organization
• Ability to meet deadlines
• Cash handling
• Ability to lift up-to 50lbs
• Scheduling Flexibility

Preferred Years Of Experience

1

Travel Requirements

10%

Relocation Assistance Provided

No