Retail Associate - Support Center Store

Chick-fil-A Plainfield, Indiana; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Chick-fil-A on-site Retail Store Associate role at the Support Center requires welcoming guests, stocking, and assisting with sales floor tasks. You will handle POS transactions, process price changes, and support inventory and administrative duties to ensure a smooth shopping experience.

The position emphasizes in-person work Monday–Friday with a focus on cash handling, customer service, and merchandise presentation in a fast-paced retail setting.

Qualifications

• Retail Sales Knowledge
• Guest Service Experience
• Effective Communication
• Organization
• Ability to meet deadlines
• Cash handling
• Ability to lift up-to 50lbs
• Scheduling Flexibility

Responsibilities

• Handle POS transactions accurately and efficiently
• Demonstrate selling skills to identify needs, suggest options, and close sales
• Administrative tasks: updating signage, logging inventory, reporting, deposits
• Assist with price changes and ticketing of merchandise prior to staging on sales floor
• Assist folding and stocking merchandise
• Assist with inventory
• Maintain sales floor, stock room, and cash wrap for efficiency

Skills

Retail Sales

Guest Service

Communication

Organization

Time Management

Cash Handling

Lifting up to 50 lbs

Scheduling Flexibility

Job description

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Overview

The Retail Store Associate will function primarily on the sales floor and cash wrap. They are responsible for helping the Retail Store team in driving revenue generation through demonstration of merchandise selling skills. They are responsible for helping the Retail Team perform general stockroom duties and replenishing the sales floor. The Retail Associate’s duties consist of greeting and assisting internal and external guests, stocking, some administrative work, staging and transporting merchandise to the sales floor.

The expectation of this role is to be on-site in the Support Center Monday – Friday.

Responsibilities

• Handle POS transactions accurately and efficiently
• Demonstrate selling skills including, but limited to, approaching, and acknowledging, identifying needs, suggesting, and closing, to promote sales and a positive experience for the customer
• Administrative tasks: Updating/printing signage, logging inventory, EOM or quarterly reporting, accounting items, managing deposits and other administrative work based on business needs
• Assist with all price changes and ticketing of merchandise prior to staging on sales floor
• Assist folding and stocking merchandise
• Assist with inventory
• Assist and maintain sales floor, stock room, and cash wrap for maximum efficiency

Required Qualifications (Knowledge, Skills, & Abilities)

• Retail Sales Knowledge
• Guest Service Experience
• Effective Communication
• Organization
• Ability to meet deadlines
• Cash handling
• Ability to lift up-to 50lbs
• Scheduling Flexibility

Preferred Years of Experience

1

Travel Requirements

10%

Relocation Assistance Provided

No