Job Details
- Location: Selinsgrove, PA 17870
- Position Type: Part Time
- Education Level: High School
- Salary: $14.50 - $14.50 hourly
- Travel: None
- Shift: Any
- Category: Retail
Starting Wage
$14.50/hr with increase to $15.00/hr at 90 days of employment!
Company Incentive Program
All employees participate in the incentive program.
Purpose of the Role
The Retail Associate is responsible for the successful operation of the sales floor, including customer service, maintaining full racks, cashiering, and working with flexibility at the direction of the Retail Supervisor. Our culture assumes we can count on one another, engage with respect and professionalism, and continue our exceptional tradition of serving the public and our partners through teamwork and cooperation.
Key Responsibilities
- Provide consistent, excellent customer service and ensure a great shopping experience for customers.
- Seize on every opportunity to engage customers to improve sales and deter theft.
- Assist with merchandising, replenishing stock, monitoring fitting rooms, and transporting merchandise to the sales floor.
- Understand the types of products we sell, current promotions, and seize on every opportunity to improve retail sales figures.
- Maintain a neat and organized work area (specifically) and the overall store (generally).
- Understand CommunityAid’s sales and marketing methods, including floor layout and our tagging system.
- Work with high flexibility and responsiveness to meet store needs, including answering customer questions, providing assistance with "rag out," store opening and closing, and other tasks as assigned by Management.
- Immediately report theft, customer complaints, injuries, and unsafe equipment or conditions to Management.
- Accurately and efficiently operate the cash register in accordance with established company guidelines for cash handling.
- Comply with CommunityAid’s Employee Handbook and any other established standards, policies, and directives of CommunityAid Management.
Core Competencies
- Embrace, exemplify, and endorse CommunityAid’s 12 Core Behaviors
- Strong customer service and interpersonal relationship skills
- A positive attitude
- The ability to work professionally with customers, co-workers, and Management
- The ability to maintain a clean, safe, and organized work environment
- Function effectively both independently and in a team, depending on the needs of the company
- Ability to work in a fast-paced environment
- Ability to focus with attention to detail
- Flexibility to respond to changing needs, including willingness to move from one job role to another at the direction of Management
Qualifications
- High School diploma or equivalent preferred
- Minimum of six months retail experience in a service-oriented business helpful
- Scheduling flexibility and evenings and weekend availability
- Proficient in reading, writing, and speaking English
- Basic math skills
- Adherence to consistent attendance and weekly hours expectations defined by employee’s DoL status (full-time/part-time/seasonal)
Physical Requirements
- Ability to frequently lift and carry 21 to 35 pounds
- Ability to occasionally carry up to 50 pounds
- Ability to push and pull up to 20 pounds
- Ability to stand for extended periods