Retail Associate - Part Time

Community Aid Inc; Reading (Berks County); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Company incentive program

Job summary

CommunityAid Inc. in Reading, PA is seeking a part-time Retail Associate to staff the sales floor, assist customers, operate the register, and maintain merchandising standards. The role requires strong customer service and teamwork, with evening and weekend availability and basic math skills.

Starting wage is $14.50 per hour with an increase to $15.00 per hour at 90 days of employment, plus an incentive program for all employees.

Qualifications

• High School diploma or equivalent preferred.
• Retail experience in a service‑oriented business is helpful.
• Scheduling flexibility and evenings and weekend availability.
• Proficient reading, writing and speaking English.
• Basic math skills.
• Adherence to consistent attendance and weekly hours expectations defined by DoL status (part-time).

Responsibilities

• Provide consistent, excellent customer service and ensure a great shopping experience for customers.
• Seize on every opportunity to engage customers, and deter theft.
• Assist with merchandising, replenish stock, monitor fitting rooms, and transport merchandise.
• Understand products, current promotions, and opportunities to boost retail sales.
• Maintain a neat and organized work area and store overall.
• Operate the cash register accurately following company cash handling guidelines.

Skills

Customer service

English proficiency

Basic math

Attendance

Flexibility

Education

High School diploma or equivalent

Job description

Job Details: Job Location: Reading - Reading, PA 19560. Position Type: Part Time. Education Level: High School. Salary Range: $14.50 - $14.50. Travel Percentage: None. Job Shift: Any. Job Category: Retail. The jobs listed are examples of the typical positions that CommunityAid may hire for when openings exist. The listing does not mean that any positions are currently open or available at this time.

STARTING WAGE $14.50/HR WITH INCREASE TO $15.00/HR AT 90 DAYS OF EMPLOYMENT!

COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!

Purpose of the Role

The Retail Associate is responsible for the successful operation of the sales floor, including customer service, maintaining full racks, cashiering, and working with flexibility at the direction of the Retail Supervisor. Our culture assumes we can count on one another, engage with respect and professionalism, and continue our exceptional tradition of serving the public and our partners through teamwork and cooperation.

Key Responsibilities

• Provide consistent, excellent customer service and ensure a great shopping experience for customers.
• Seize on every opportunity to engage customers, both to provide a great shopping experience and to deter theft.
• Assist with merchandising product, replenishing stock, monitoring fitting rooms, and transporting merchandise to where it is needed on the sales floor.
• Understand the types of products we sell, current promotions, and seize on every opportunity to improve retail sales figures.
• Maintain a neat and organized work area (specifically) and the overall store (generally).
• Understand CommunityAid’s sales and marketing methods, including floor layout and our tagging system.
• Work with a high degree of flexibility and responsiveness to meet store needs, including answering customer questions, providing assistance with "rag out," store opening and closing, and other tasks as assigned by Management.
• Immediately report theft, customer complaints, injuries, and unsafe equipment or conditions to Management.
• Accurately and efficiently operate the cash register in accordance with established company guidelines for cash handling.
• Comply with CommunityAid’s Employee Handbook and any other established standards, policies, and directives of CommunityAid Management.

Core Competencies

• Embrace, exemplify, and endorse CommunityAid’s 12 Core Behaviors.
• Strong customer service and interpersonal relationship skills.
• A positive attitude.
• The ability to work professionally with customers, co‑workers, and Management.
• The ability to maintain a clean, safe, and organized work environment.
• Function effectively both independently and in a team, depending on the needs of the company.
• The ability to work in a fast‑paced environment.
• The ability to focus with attention to detail.
• Flexibility to respond to the changing needs of the work environment, including willingness to move from one job role to another at the direction of Management.

Qualifications

• High School diploma or equivalent preferred.
• Minimum of six months retail experience in a service‑oriented business is helpful.
• Scheduling flexibility and evenings and weekend availability.
• Proficient in reading, writing and speaking English.
• Basic math skills.
• Adherence to consistent attendance and weekly hours expectations defined by employee’s DoL status (full‑time/part‑time/seasonal).

Physical Requirements

• Ability to frequently lift and carry 21 to 35 pounds.
• Ability to occasionally carry up to 50 pounds.
• Ability to push and pull up to 20 pounds.
• Ability to stand for extended periods.