Retail Associate Part Time

Delano; Miami Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Delano in Miami Beach is seeking a Retail Associate to deliver an elevated shopping experience. You will serve as a brand ambassador, helping guests with personalized recommendations and maintaining immaculate presentation.

The role emphasizes product knowledge, teamwork, and the ability to work in a fast-paced luxury environment. This position requires strong communication in English and a passion for fashion and service excellence.

Qualifications

• Prior experience in retail, luxury hospitality, or guest-facing roles.
• Excellent interpersonal and communication skills.
• Passion for fashion and luxury retail environments.
• Ability to multitask in a fast-paced setting.
• Team player with ability to work independently.
• Ability to stand for long shifts and lift light objects.

Responsibilities

• Provide exceptional personalized service to guests, anticipating needs and tailored recommendations.
• Maintain strong knowledge of products, collections, and brand storytelling.
• Achieve and exceed individual and team sales goals.
• Keep the retail space impeccably presented per brand standards.
• Assist with merchandising, restocking, and inventory control.
• Process transactions accurately using POS systems.
• Handle guest inquiries and special requests with professionalism.
• Support daily opening and closing procedures.
• Collaborate with team to create a seamless guest experience.
• Lateral service as needed in hospitality spirit.
• Occasionally perform related tasks to provide exceptional guest service.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

English proficiency

POS systems

Tools

POS systems

Job description

Job Description

Under the general guidance of the Retail Manager, the Retail Associate will deliver an elevated and personalized shopping experience that reflects the brand’s signature style and service excellence. They will serve as a brand ambassador, ensuring every guest interaction is warm, intuitive, and memorable while maintaining the highest standards of presentation and product knowledge.

** YOUR KEY RESPONSIBILITIES**

• Provide exceptional personalized service to guests, anticipating needs and offered tailored recommendations.
• Maintain a strong understanding of all our of products, collections, and brand story telling.
• Achieve and exceed individual and team sales goals
• Ensure the retail space is impeccably presented at all times, in line with brand standards.
• Assists with merchandising, restocking, and inventory control
• Process transactions accurately using POS systems.
• Handle guests inquiries, special requests, and concerns with professionalism and care.
• Support daily opening and closing procedures.
• Collaborate with team members to create a seamless and engaging guest experience
• We recognize we are in the hospitality industry and that may require us to provide lateral service.
• We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications:
Qualifications

• Previous experience in retail, luxury hospitality, or a guest-facing role preferred
• Strong interpersonal and communication skills
• Passion for fashion, lifestyle, and luxury retail environments
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• Maintain positive and productive working relationships with other team members and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary
• Must have excellent communication skills and be able to read, write, speak and understand English

Must be able to work inside and outside at all times of the year as needed, based upon business volumes

Additional Information

All your information will be kept confidential according to EEO guidelines.