Retail Associate- Outdoor Pursuits

Montage International; Big Sky (MT); On-site; USD 17,000 - 22,000; Full time

Job summary

Montage International is seeking a Retail Associate to assist guests with all retail needs and provide personalized service. The role focuses on product knowledge, greeting guests, and upselling products to enhance the guest experience.

Previous hospitality or retail/customer service experience is preferred, and applicants should be available to work weekends and holidays. The position emphasizes teamwork and maintaining high standards of service in a luxury setting.

Qualifications

• Previous hospitality experience preferred.
• Available to work weekends and holidays.
• Previous Retail sales or customer service experience required.

Responsibilities

• Circulate on the floor and keep merchandise displays well stocked.
• Provide a warm welcome and fond farewell to every guest.
• Read guests' needs and upsell new products.
• Responsible for opening and/or closing duties.
• Maintain clean and orderly areas and assist other departments as needed.

Skills

Retail sales

Customer service

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love.

If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Salesperson SUMMARY

The Retail Associate is responsible to assist both of our internal and external guests with any and all relative retail needs.

ESSENTIAL FUNCTIONS

Extensive product knowledge and keen personalized service we strive to make each retail purchase a memorable one. Circulate on the floor, continually checking merchandise displays to ensure that the store is well stocked. Provide a warm welcome and a fond farewell to each and every guest that comes through our door. Use Hotel Retail Sequence of Service guidelines in all interactions with our guests. Handle guests’ requests by reading and anticipating their needs and upselling new products. Responsible for all opening and/or closing duties. Making sure your areas are clean and orderly. Providing lateral service for other departments will be a necessary duty to ensure flawless personalized service for all internal and external guests.

QUALIFICATIONS

Previous hospitality experience preferred. Available to work weekends and holidays. Previous Retail sales or customer service experience required.

PHYSICAL REQUIREMENTS

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 20 lbs. on a regular and continuing basis as you receive boxes of merchandise.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.

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