Retail Associate: Merchandising & Customer Experience

Winners Merchants International, L.P.; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Employee assistance program (EAP)

Job summary

TJ Maxx is seeking a responsive retail associate to deliver an exceptional customer experience and support daily store operations at our Traverse City, MI location. You will engage with customers, process transactions, promote loyalty programs, and keep the sales floor organized and inviting.

Join a team that values teamwork, integrity, and a positive store culture while adhering to all policies and safety guidelines.

Qualifications

• Customer service experience or aptitude.
• Ability to work flexible hours, including peak times.
• Strong communication and organizational skills with attention to detail.
• Capacity to multitask in a fast-paced retail environment.
• Ability to adapt to changes in direction or tasks.
• Ability to lift heavy objects with or without accommodations.
• Team-oriented mindset with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers.
• Ring up purchases accurately and handle returns per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and store cleanliness.
• Prepare merchandise for the floor and assist with recovery as needed.
• Support loss prevention and safety procedures.
• Assist in various store areas as needed by the business.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

TJ Maxx is seeking a responsive retail associate to deliver an exceptional customer experience and support daily store operations at our Traverse City, MI location. You will engage with customers, process transactions, promote loyalty programs, and keep the sales floor organized and inviting.

Join a team that values teamwork, integrity, and a positive store culture while adhering to all policies and safety guidelines.