Retail Associate Manager

Pho Prime, LLC; Tempe (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Pho Prime, LLC in Tempe, AZ is seeking a Retail Associate Manager to drive sales results, manage store operations, and enhance customer experience. This role serves as a primary contact in the absence of the Retail Store Manager and involves recruiting and coaching team members. The ideal candidate should have 1-2 years of management experience in a retail environment, a High School diploma or GED, and excellent communication skills. A competitive benefits package is offered, including medical and paid time-off.

Qualifications

• 1-2 years of management experience in retail or customer-focused environment.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Must be able to stand for long periods (up to 9 hours) and lift 25 pounds.

Responsibilities

• Be the point of contact for the retail store in the absence of the RSM.
• Recruit, coach, and develop team members.
• Participate in planning and executing store meetings.

Skills

Management experience

Excellent communication

Organizational skills

Problem-solving

Bilingual (preferred)

Education

High School Diploma or GED

Job description

Address: 7510 South Priest Drive, Tempe, AZ, 85283, US

Schedule: Full time

Job Type: Permanent

Title: Retail Associate Manager

Location: Tempe, AZ

Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T‑Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM).

Responsibilities

• Primary point of contact for the retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to recruit top talent, and coach and develop existing team members to build a high‑performing team.
• Coach and inspire with integrity to guide the sales team on best practices to attain monthly goals.
• Actively participate in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.
• Work with the RSM to execute local store marketing initiatives to solicit new business.
• Manage back‑end processes and execution of customer‑facing initiatives to ensure the store is always in compliance with T‑Mobile and internal audit standards.
• Ensure the maintenance of store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Be responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.
• May require additional tasks, duties or projects as assigned.

Experience

• High School Diploma or GED required.
• Ability to work a flexible schedule including nights, weekends and holidays.
• 1–2 years of management experience in retail or another customer‑focused environment.
• Willingness and ability to relocate to any store within the assigned market.
• Excellent written and verbal communication skills required.
• Strong organizational and problem‑solving skills required.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

Benefits

• Competitive paid time‑off program
• Medical, dental and vision benefits
• Development and growth opportunities

EEO Statement

Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID‑19.