Retail Associate Manager

Pho Prime, LLC; Mesa (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

A leading retail company in Mesa, Arizona seeks a Retail Associate Manager to enhance sales results and customer experience. The role involves managing store operations, inspiring team members, and ensuring compliance with company standards. Ideal candidates will have a High School Diploma, management experience, and strong communication skills. This position offers competitive benefits including paid time-off, medical, dental, and vision options, and opportunities for personal growth.

Qualifications

• 1-2 years of management experience in retail or customer-focused environment.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Must be able to stand for long periods of time (up to 9 hours).
• Must be able to move and/or lift 25 pounds.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

Responsibilities

• Serve as the primary contact for the store in RSM's absence.
• Help in recruiting and coaching team members.
• Guide the sales team to meet monthly goals.
• Participate in planning and executing store meetings.
• Execute local marketing initiatives.
• Manage the store's appearance and merchandising standards.
• Ensure inventory and cash management.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.

Skills

Sales performance

Team motivation

Customer service

Organizational skills

Communication

Problem-solving

Bilingual (preferred)

Education

High School Diploma or GED

Job description

Overview

Address 1036 West Southern Avenue, Mesa, AZ, 85210, US

T-Mobile Premium Retailer – Wireless Vision

Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM).

Responsibilities

• Primary point of contact for the retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.
• Coach and inspire with integrity to guide the sales team on best practices to attain monthly goals.
• Actively participate in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.
• Work with the RSM to execute local store marketing initiatives to solicit new business.
• Manage back-end processes and execution of customer-facing initiatives to ensure the store is always in T-Mobile and internal company audit compliance.
• Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.
• May require additional tasks, duties or projects as assigned.

Qualifications

• High School Diploma or GED required.
• Ability to work a flexible work schedule including nights, weekends, and holidays based on the needs of the business.
• 1-2 years of management experience in retail or another environment with a strong customer focus.
• Willingness and ability to relocate to any store within in their assigned market.
• Excellent written and verbal communication skills required.
• Strong organizational and problem-solving skills required.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

What We’ll Offer

• Competitive paid time-off program
• Medical, dental and vision benefits
• Development and growth opportunities

Equal Opportunity & Compliance

Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID-19.

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