Retail Associate Manager

Pho Prime, LLC; Gilbert (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental, and vision benefits

Development and growth opportunities

Equal employment opportunity

Job summary

A leading retail organization is seeking a Retail Associate Manager in Gilbert, AZ. The position involves driving sales, managing team operations, and ensuring exceptional customer service. Ideal candidates will have 1–2 years of management experience in retail, a high school diploma, and strong communication skills. The role offers competitive benefits including paid time off and health insurance. Join this dynamic team to inspire and lead others while growing in your career.

Qualifications

• 1–2 years of management experience in retail or a customer-focused environment.
• Ability to work flexible hours including nights and weekends.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Must be able to stand for long periods (up to 9 hours) and lift 25 pounds.
• Bilingual preferred in certain locations.

Responsibilities

• Drive sales results and manage team operations.
• Coach and develop retail team for performance.
• Participate in planning and executing store meetings.
• Ensure store compliance with company policies.
• Work with RSM to execute local store marketing initiatives.
• Manage back-end processes and ensure store compliance with audits and brand standards.
• Maintain store appearance and merchandising planograms across the floor.
• Assist with all retail store functions in line with Wireless Vision policies.
• Oversee daily/monthly inventory and cash management and other operational metrics.

Skills

Sales Strategy

Customer Service

Team Motivation

Organizational Skills

Problem Solving

Planning

Communication

Bilingual

Education

High School Diploma or GED

Job description

Address 1385 East Warner Road, Gilbert, AZ, 85296, US

Job Description

Title: Retail Associate Manager

Location: Gilbert, AZ

Compensation:

T-Mobile Premium Retailer – Wireless Vision

Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T‑Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM).

Your Talents

• Primary point of contact for retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.
• Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.
• Active participation in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.
• Work with RSM to execute on the local store marketing initiatives to solicit new business.
• Manage back‑end processes and execution of customer facing initiatives to ensure store is always in T‑Mobile and internal company audit compliance.
• Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.
• May require additional tasks, duties or projects as assigned.

Your Experience

High School Diploma or GED required.

Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.

1–2 years of management experience in retail or another environment with a strong customer focus.

Willingness and ability to relocate to any store within their assigned market.

Excellent written and verbal communication skills required.

Strong organizational and problem‑solving skills required.

Bilingual preferred in certain locations.

Must be able to stand for long periods of time (up to 9 hours) on the sales floor.

Must be able to move and/or lift 25 pounds.

What We’ll Offer

• Competitive paid time‑off program
• Medical, dental and vision benefits
• Development and growth opportunities
• Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID‑19.