Retail Associate - Growth, Teamwork & Customer Impact

Ross Stores, Inc.; Knoxville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. in Knoxville is seeking a Retail Associate to help customers, greet shoppers, and maintain a clean, well-presented store. The role emphasizes friendly service, accurate register transactions, and teamwork across departments.

You will assist with merchandise presentation, follow company policies, and support safety and loss prevention programs to ensure a positive shopping experience for every guest.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.

Skills

Effective communication

Math calculations

Job description

Ross Stores, Inc. in Knoxville is seeking a Retail Associate to help customers, greet shoppers, and maintain a clean, well-presented store. The role emphasizes friendly service, accurate register transactions, and teamwork across departments.

You will assist with merchandise presentation, follow company policies, and support safety and loss prevention programs to ensure a positive shopping experience for every guest.