Retail Associate — Growth & Customer Focus

Ross Stores; Crystal Lake (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate Discount

401K

Medical/Dental/Vision Insurance

Job summary

Ross Stores in Crystal Lake, IL is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store while following company standards and safety guidelines.

You will contribute to a friendly, efficient, and welcoming environment and support store operations, including loss prevention awareness and brand integrity. Previous retail experience is a plus, with a commitment to teamwork and customer care.

Qualifications

• Ability to effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Uphold safety as the number one priority and practice safe behaviors.
• Maintain awareness on the sales floor to ensure a safe shopping environment.
• Greet customers, assist with merchandise, and answer questions courteously and knowledgeably.
• Provide prompt responses to customer service inquiries and escalate to Store Leadership when needed.
• Represent and support the Ross brand at all times.
• Perform cleaning tasks to maintain store presentation and hygiene.
• Adhere to dress code and professional appearance.

Skills

Communication

Math skills

Job description

Ross Stores in Crystal Lake, IL is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store while following company standards and safety guidelines.

You will contribute to a friendly, efficient, and welcoming environment and support store operations, including loss prevention awareness and brand integrity. Previous retail experience is a plus, with a commitment to teamwork and customer care.