Retail Associate: Growth & Customer Experience

JD Sports North America; Taylor (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career development

Diversity & inclusion

Job summary

JD Sports North America is seeking an Associate to support daily store operations and deliver outstanding customer experiences in a fast-paced retail environment. You will help drive sales, manage merchandise, and ensure smooth inventory and store maintenance.

The role requires a positive attitude, reliability, and the ability to work flexible hours, including weekends and holidays, with a focus on teamwork and customer satisfaction.

Qualifications

• Experience in retail or similar role with a track record of meeting sales targets.
• Customer-centric mindset with a passion for delivering excellent service.
• Strong communication and collaboration skills; able to work in a fast-paced environment.
• Flexible availability, including weekends and holidays as needed.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of service.
• Drive store sales and profitability through effective merchandise management, promotions, and achieving targets.
• Participate in inventory, visual merchandising, shipment workflow, order fulfillment and store maintenance, following policies and safety rules.
• Collaborate with team members to achieve store sales and operational goals and follow store procedures.

Skills

Retail experience

Customer service

Communication

Teamwork

Flexibility

POS systems

Tools

POS systems

Job description

JD Sports North America is seeking an Associate to support daily store operations and deliver outstanding customer experiences in a fast-paced retail environment. You will help drive sales, manage merchandise, and ensure smooth inventory and store maintenance.

The role requires a positive attitude, reliability, and the ability to work flexible hours, including weekends and holidays, with a focus on teamwork and customer satisfaction.