Retail Associate - Growth & Customer Experience

Ross Stores, Inc.; Fargo (ND); On-site; USD 19,000 - 22,000; Full time

Job summary

Ross Stores, Inc. in Fargo, ND is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and help maintain a clean, organized store environment on the sales floor.

Responsibilities include assisting at the register, answering questions, supporting loss prevention, and upholding Ross brand standards with friendly, respectful service. Team collaboration is essential.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Maintain safety as the number one priority on the sales floor.
• Maintain a safe, clutter-free shopping environment and clear egress to emergency exits.
• Treat customers and associates with respect and courtesy; stay friendly and professional.
• Assist customers at the register and with merchandise; answer questions politely.
• Respond promptly to customer service calls and resolve issues with Store Leadership as needed.
• Represent the Ross brand with integrity and uphold company standards.
• Perform cleaning tasks to maintain store and team areas.
• Follow MOS policies and merchandise protection standards.
• Comply with cash, check, and refund procedures with accuracy.

Skills

Effective communication

Basic math skills

Customer service

Teamwork

Tools

Registers

PDTs

Job description

Ross Stores, Inc. in Fargo, ND is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and help maintain a clean, organized store environment on the sales floor.

Responsibilities include assisting at the register, answering questions, supporting loss prevention, and upholding Ross brand standards with friendly, respectful service. Team collaboration is essential.