Retail Associate (Full Tme)

GOEBEL FIXTURE COMPANY; Springfield (MA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Paid time off

401K with company match

Employee discounts

Free swag

Job summary

Insa Cannabis in Massachusetts is hiring a Retail Associate to interact with customers, provide product knowledge, and drive sales through friendly, compliant service. You will process transactions accurately with the POS system, support restocking, and uphold state regulations and SOPs while delivering an excellent customer experience across shifts including nights, weekends, and holidays.

This role requires dependable transportation and the ability to stand for long periods in a fast-paced

Qualifications

• Minimum age 21 years.
• High school diploma or GED required.
• Retail, hospitality or customer service experience preferred.
• Basic computer skills; POS software and cash handling experience preferred.

Responsibilities

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting sales goals by following company standards.
• Perform order fulfillment and restocking as needed.
• Comply with state regulations and company policies; follow SOPs.

Skills

Customer service

Product knowledge

Regulatory compliance

POS software

Teamwork

Education

High school diploma or GED

Tools

POS system

Inventory management system

Job description

• Employee Type Regular Full-Time Non-Exe
• Required Degree High school
• Manage Others No

Description

The Retail Associate is responsible for interacting with customers and providing excellent customer service through product knowledge and product recommendations, while following company sales methods to contribute to sales expectations.

Responsibilities & Duties

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting the company’s sales goals by following Insa sales standards.
• Perform order fulfillment and restocking as needed.
• Protect the stability and reputation of the stores by complying with state regulations and company policies and follow operational procedures as outlined.
• Authorize facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records.
• Accommodate a flexible schedule, including nights, weekends, and holidays.
• Compliant with company SOPs and state regulations
  Maintain a clean and safe work area
• Follow applicable safety procedures by wearing appropriate PPE, and reporting injuries, near misses, and hazards to management
• Behave in a manner that is positive, productive, cooperative, and encourages teamwork
• Perform other duties as assigned

Qualifications & Experience

• Must be at least 21 years of age.
• High school diploma or GED required.
• Previous retail, hospitality, and/or customer service experience preferred.
• Basic computer skills required; POS software and cash management experience preferred.
• Must have reliable transportation.
• Must be able to pass a background check in accordance with state regulations.
• Dependability & Flexibility
• Positive, Productive, Cooperative, and Encourages Teamwork
• Interpersonal Communication
• Results Focused

Physical Requirements

• Ability to stand and walk for an 8+ hour shift.
• Ability to lift and carry up to 50lbs occasionally.
• Ability to stoop, kneel, and bend at the waist.
• Visual acuity is needed for viewing computer screens and fine print.
• Manual dexterity needed for performing transactions.
• Busy retail environment with moderate noise level
• Indoor/outdoor environment with exposure to seasonal temperature changes
• High volume work during peak hours, events, and holidays

Note:

This job description is intended to provide a general overview of the position and does not encompass every task or responsibility that may be required.

Pay Range: $18.00 - $19.52

Insa is a multi-state employer, and this is the company-wide pay range. Offers will be provided in accordance with state-specific minimum wage guidelines.

We are one of thefastest growing privately owned cannabis companies on the east coast withvertically integrated, multi-state operations. We currently operate medical and adult use dispensaries where we create the best possible customer experience through our passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life” and always have an open heart and mind to all.

We offer a generous paid time off package and a 401K with generous company match as well as fun perks such as employee discounts and free swag.

Come join us at Insa Cannabis, where we're in the business of making your day better!

Insa is an E-Verify participant. For more information click on the links below: