Retail Associate - Full Time

Community Aid Inc; York (York County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Company Incentive Program

Job summary

Community Aid Inc in York, PA is seeking a Retail Associate to manage the sales floor with a focus on friendly customer service, merchandise presentation, and accurate cash handling.

The role requires a High School diploma or equivalent, at least six months in retail, scheduling flexibility for evenings/weekends, and basic math; training provides ongoing support.

Starting wage is $14.50 per hour, rising to $15.00 after 90 days, with a company incentive program available.

Qualifications

• High School diploma or equivalent preferred.
• Minimum of six months retail experience in a service-oriented business helpful.
• Scheduling flexibility and ability to work evenings and weekends.
• Proficient reading, writing, and speaking English.
• Basic math skills.
• Adherence to consistent attendance and weekly hours expectations defined by employee’s DoL status (full-time, part-time, seasonal).

Responsibilities

• Provide consistent, excellent customer service and ensure a great shopping experience.
• Seize every opportunity to engage customers and deter theft.
• Assist with merchandising, replenishing stock, monitoring fitting rooms, and transporting merchandise on the sales floor.
• Understand product types, current promotions, and seek opportunities to improve sales figures.
• Maintain a neat and organized work area and overall store.
• Operate the cash register accurately and efficiently in accordance with company guidelines for cash handling.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Attention to detail

Education

High School diploma or equivalent

Tools

Cash register

Job description

Job Details

Location: York, PA 17403
Position Type: Full Time
Education Level: High School
Salary Range: $14.50 - $14.50
Travel Percentage: None
Job Shift: Any
Job Category: Retail

Starting Wage: $14.50 per hour, increasing to $15.00 per hour after 90 days of employment.

Company Incentive Program: Available to all employees.

Purpose of the Role

The Retail Associate is responsible for the successful operation of the sales floor, including customer service, maintaining full racks, cashiering, and working with flexibility at the direction of the Retail Supervisor. Our culture expects cooperation, professionalism, and exceptional service to the public and partners.

Key Responsibilities

• Provide consistent, excellent customer service and ensure a great shopping experience.
• Seize every opportunity to engage customers and deter theft.
• Assist with merchandising, replenishing stock, monitoring fitting rooms, and transporting merchandise on the sales floor.
• Understand product types, current promotions, and seek opportunities to improve sales figures.
• Maintain a neat and organized work area and overall store.
• Understand the company’s sales and marketing methods, including floor layout and tagging system.
• React with flexibility and responsiveness to meet store needs, including answering customer questions, assisting with “rag out,” store opening and closing, and other tasks assigned by Management.
• Report theft, customer complaints, injuries, and unsafe conditions to Management immediately.
• Operate the cash register accurately and efficiently in accordance with company guidelines for cash handling.
• Comply with the Employee Handbook and all established standards, policies, and directives of Management.

Core Competencies

• Embrace, exemplify, and endorse the company’s 12 Core Behaviors.
• Strong customer service and interpersonal relationship skills.
• Positive attitude.
• Ability to work professionally with customers, co-workers, and Management.
• Ability to maintain a clean, safe, and organized work environment.
• Function effectively both independently and in a team, depending on the needs of the company.
• Ability to work in a fast‑paced environment.
• Attention to detail and focus.
• Flexibility to respond to changing needs, including willingness to move between job roles as directed by Management.

Qualifications

• High School diploma or equivalent preferred.
• Minimum of six months retail experience in a service‑oriented business helpful.
• Scheduling flexibility and ability to work evenings and weekends.
• Proficient reading, writing, and speaking English.
• Basic math skills.
• Adherence to consistent attendance and weekly hours expectations defined by employee’s DoL status (full‑time, part‑time, seasonal).

Physical Requirements

• Ability to frequently lift and carry 21 to 35 pounds.
• Ability to occasionally carry up to 50 pounds.
• Ability to push and pull up to 20 pounds.
• Ability to stand for extended periods.