Retail Associate Full-Time

Goodwill-Industries-of-West-Michigan,-Inc; Whitehall Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Family-friendly hours

Paid Time Off

Paid holidays

Closed on major holidays

Caring & inclusive culture

Supports a great cause!

Job summary

Goodwill Industries of West Michigan, Inc. is seeking a Retail Associate to join our team in Whitehall Township. This full-time, hourly role supports receiving and processing donated goods, maintaining a clean sales floor, and operating cash registers to ensure smooth daily operations.

The ideal candidate has at least one year of retail experience, a high school diploma or equivalent, and a positive, customer-focused attitude. Weekend and holiday availability is required.

Qualifications

• Customer service experience in retail preferred.
• Ability to operate cash registers.
• Comfort with sorting donations and maintaining merchandise.
• Weekend and holiday availability.
• High school diploma or equivalent preferred.

Responsibilities

• Receive donated items and sort by category.
• Operate cash register and assist customers.
• Maintain store appearance and housekeeping.
• Process textiles and hardlines according to guidelines.
• Complete paperwork for donations.

Skills

Customer service

Cashier duties

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

Powered industrial trucks

Job description

Retail Associate - Full Time, Hourly

Our mission is to Change Lives through the Power of Work!

• Family-friendly hours
• Paid Time Off & paid holidays
• Closed on major holidays
• Caring & Inclusive culture
• Supports a great cause!

Primary Responsibilities

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions

Donation Attendant

• Receive donated items.
• Sort donations by category.
• Complete paperwork.

Store Clerk

• Operate cash register.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing

• Follow sorting and pricing guidelines.
• Recognize name brand, vintage, and collectible items.
• Size and hang textiles.
• Differentiate materials and place in proper containers, z-racks, etc.
• Operate powered industrial trucks and other material handling equipment to move containers and merchandise.
• Make proper use of available space and materials.

Education

High school diploma or equivalent preferred.

Experience

Minimum of one (1) year experience in retail operations preferred.

Work Conditions

• Inside generally 100%, however, may include outside work on occasion.
• Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.
• Available and on call for emergency situation at stores.

Physical Requirements

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies

• Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license, when required.

Goodwill Industries of West Michigan, Inc.