Retail Associate (FT)

Red Wing Brands of America; Bedford (NH); On-site; USD 22,041 - 30,307; Full time

Job summary

Red Wing Shoe Company, Inc. is seeking a full-time retail associate to promote the Ultimate Fit Experience and support daily store operations in a customer-focused environment.

You will guide customers, recommend suitable accessories, and generate sales leads while maintaining store presentation and product knowledge. Training and safety standards are emphasized, with opportunities for advancement and a comprehensive benefits package.

Qualifications

• High School Diploma/GED or equivalent work experience.
• Must be age 18+ within 30 days of application.
• 1-2 years relevant experience.
• Results oriented.
• Effective written/verbal communication.
• Computer utilization.

Responsibilities

• Guide each customer through RWSC's Ultimate Fit Experience.
• Provide appropriate accessory recommendation, educate customers on the benefits of each.
• Generate industrial sales leads.
• Achieve and exceed daily productivity and sales goals.
• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards.
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning.
• Maintain safe and healthy work environment by following organization standards and legal regulations.
• Provide direct support in the daily operations of the retail store.
• Obtain necessary information by maintaining knowledge of RWSC's electronic communication software.
• Maintain quality service by establishing, following, and enforcing organization quality system standards.
• Uphold Red Wing Shoe Company's core values.
• Willingness to perform additional duties as required.
• Conduct self‑accordance to RWSC policies.
• Build collaborative relationships between you and key people with whom you'll work or interact with.

Skills

Results oriented

Effective written/verbal communication

Computer utilization

Education

High School Diploma/GED

Job description

Company Description

The targeted hiring range for this full‑time position is $15.90 - $21.67 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job‑related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

Our comprehensive benefits package for full‑time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well‑being benefits like free EAP services, financial planning assistance, and well‑being coaching all designed to support your health and financial security.

Job Description

General Purpose of Job

Promote and support our high‑quality Red Wing brand image through professional selling, building loyalty and long‑lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company's Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

Essential Duties and Responsibilities

• Guide each customer through RWSC's Ultimate Fit Experience
• Provide appropriate accessory recommendation, educate customers on the benefits of each
• Generate Industrial Sales Leads
• Achieve and exceed daily productivity and sales goals
• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
• Maintain safe and healthy work environment by following organization standards and legal regulations
• Provide direct support in the daily operations of the retail store

Other Duties and Responsibilities

• Obtain necessary information by maintaining knowledge of RWSC's electronic communication software
• Maintain quality service by establishing, following, and enforcing organization quality system standards
• Uphold Red Wing Shoe Company's core values
• Willingness to perform additional duties as required
• Conduct self‑accordance to RWSC policies
• Build collaborative relationships between you and key people with whom you'll work or interact with

Qualifications

Education, Experience and Required Competencies

• High School Diploma/GED or equivalent work experience
• Must be age 18+ within 30 days of application
• 1-2 years relevant experience
• Results oriented
• Effective Written/Verbal Communication
• Computer Utilization

Additional Desirable Qualification and Competencies

• Thorough knowledge of Red Wing Shoe Company's mission, values, and organization structure
• Profit and loss knowledge
• Naturally curious, has passion for new ideas, and looks to drive growth
• Problem solving
• Retail Footwear

Physical Demands

• Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
• Housekeeping duties including but not just: vacuuming, mopping and waxing floors, washing windows, disinfecting store by using chemicals, discarding of all trash, maintaining recycling, installing and maintaining furniture, fixtures, and displays

Work Environment

• Retail Store

Additional Information

Red Wing Shoes is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact [e-mail] or call 651-388-8211.

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug‑free workplace.