Retail Associate - Flexible Hours & Discounts

Winners Merchants International, L.P.; Wilmington (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care

Dental insurance

Vision insurance

Job summary

HomeGoods in Wilmington, NC is seeking team members to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You may be cross-trained to support multiple areas of the business while upholding safety and loss-prevention standards.

You will engage customers, promote credit and loyalty programs, ring transactions, and participate in merchandising and store recovery efforts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods in Wilmington, NC is seeking team members to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You may be cross-trained to support multiple areas of the business while upholding safety and loss-prevention standards.

You will engage customers, promote credit and loyalty programs, ring transactions, and participate in merchandising and store recovery efforts.