Retail Associate - Farm Store

Valley Wide Cooperative; Merced (CA); On-site; USD 24,000 - 32,000; Full time

Job summary

Valley Wide Cooperative is seeking a Retail Associate to handle billing and payments and provide strong customer service. The role requires familiarity with standard operating procedures and accurate transaction handling.

Essential duties include assisting customers with purchases and returns, keeping shelves stocked, answering phone lines, and supporting other staff. A professional, team-focused image is required.

Qualifications

• High School diploma or GED preferred.
• Previous customer service experience preferred.
• Must be willing to become propane certified upon hire.
• Acknowledge all customers, employees, and vendors in a friendly and appropriate manner.
• Ability to multitask and determine order of need and task priority based on level of importance.
• Ability to communicate using proper telephone etiquette with customers, other employees, and vendors.
• Must have a strong team player focus in all interactions.
• Ability to properly handle money, give change and record multiple transactions efficiently and accurately.
• Must exhibit a professional and positive image.

Responsibilities

• Acknowledge all customers, employees, and vendors.
• Assist customers with all transactions for the purchase or return of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines.
• Assist other employees.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Telephone etiquette

Team player

Money handling

Professional image

Education

High School diploma or GED

Job description

The position of Retail Associate is of great significance to Valley Wide Cooperative. A person in this position is accountable for all billing and payment‑related functions, along with a strong customer service emphasis. Retail Associates must be well versed in the standard operating procedures of the company and perform all required tasks with the utmost concentration and dedication.

Job Summary

These are the basic requirements of the position and must be performed competently.

• Acknowledge all customers, employees, and vendors.
• Assist customers with all transactions for the purchase or return of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines.
• Assist other employees.
• Perform other duties as assigned.

Essential Job Qualifications/Prerequisites

• High School diploma or GED preferred.
• Previous customer service experience preferred.
• Must be willing to become propane certified upon hire.
• Acknowledge all customers, employees, and vendors in a friendly and appropriate manner.
• Ability to multitask and determine order of need and task priority based on level of importance.
• Ability to communicate using proper telephone etiquette with customers, other employees, and vendors.
• Must have a strong team player focus in all interactions.
• Ability to properly handle money, give change and record multiple transactions efficiently and accurately.
• Must exhibit a professional and positive image.