Retail Associate - Farm Store

Valley Wide Cooperative; Buhl (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Valley Wide Cooperative is seeking a Retail Associate located in Buhl, Idaho. This role emphasizes strong customer service skills while managing billing and payment functions. Candidates should possess a high school diploma or GED, previous customer service experience, and a willingness to become propane certified upon hire.

Key tasks include acknowledging customers, assisting with transactions, organizing shelves, and performing various duties as needed. The position calls for multitasking abilities and a strong team focus throughout daily interactions.

Qualifications

• Previous customer service experience preferred.
• Must be willing to become propane certified upon hire.
• Ability to accurately handle money and give change.

Responsibilities

• Acknowledge all customers, employees, and vendors.
• Assist customers with all transactions for purchases or returns.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines.
• Assist other employees.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Money handling

Team player

Telephone etiquette

Education

High School diploma or GED

Job description

The position of Retail Associate is of great significance to Valley Wide Cooperative. A person in this position is accountable for all billing and payment-related functions, along with a strong customer-service emphasis. Retail Associates are required to perform all required tasks with the utmost concentration and dedication. Retail Associates must be well versed in the standard operating procedures of the company.

Job Summary

These are the basic requirements of the position and must be performed competently.

• Acknowledge all customers, employees, and vendors.
• Assist customers with all transactions for the purchase or return of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines.
• Assist other employees.
• Perform other duties as assigned.

Essential Job Qualifications/Prerequisites

• High School diploma or GED preferred.
• Previous customer service experience preferred.
• Must be willing to become propane certified upon hire.
• Acknowledge all customers, employees, and vendors in a friendly and appropriate manner.
• Ability to multitask and determine order of need and task priority based on level of importance.
• Ability to communicate using proper telephone etiquette with customers, other employees, and vendors.
• Must have a strong team player focus in all interactions.
• Ability to properly handle money, give change and record multiple transactions efficiently and accurately.
• Must exhibit a professional and positive image.