Retail Associate — Elevate Customer Experiences

Finish Line; Upper Darby (Delaware County); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Career Growth

Dynamic Environment

DE&I Initiatives

Job summary

Finish Line is seeking an Associate to join our retail team in our stores. You will assist with daily operations and deliver an engaging shopping experience that reflects our brand’s commitment to customer service and innovation.

The role requires retail or similar experience, strong communication, and a flexible schedule including weekends and holidays. We offer competitive pay, benefits, advancement opportunities, and employee discounts in a dynamic, supportive environment.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail Experience

Customer Service

POS Systems

Flexibility

Tools

POS Systems

Job description

Finish Line is seeking an Associate to join our retail team in our stores. You will assist with daily operations and deliver an engaging shopping experience that reflects our brand’s commitment to customer service and innovation.

The role requires retail or similar experience, strong communication, and a flexible schedule including weekends and holidays. We offer competitive pay, benefits, advancement opportunities, and employee discounts in a dynamic, supportive environment.