Retail Associate: Elevate Customer Experience & Growth

R551US The Finish Line, Inc.; Merrillville (IN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

Diversity & Inclusion

Job summary

JD Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, maintain merchandise standards, and contribute to a welcoming, fast-paced environment.

You should have a proven retail or customer-service background, strong communication skills, and the ability to multitask while upholding company policies and safety guidelines. Weekend and holiday availability is required.

Qualifications

• Experience in retail or similar role, with a track record of sales targets.
• Customer-focused with a passion for delivering memorable service.
• Strong communication and collaboration skills.
• Able to work in a fast-paced environment with multitasking.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Participate in inventory management, visual merchandising, and store maintenance.
• Collaborate with team members to achieve sales and operational goals.
• Perform additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Team collaboration

Fast-paced environment

Flexibility

Math basics

POS familiarity

Tools

POS systems

Job description

JD Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, maintain merchandise standards, and contribute to a welcoming, fast-paced environment.

You should have a proven retail or customer-service background, strong communication skills, and the ability to multitask while upholding company policies and safety guidelines. Weekend and holiday availability is required.