Retail Associate - Elevate Customer Experience & Growth

R551US The Finish Line, Inc.; Joliet (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Job summary

The Finish Line, Inc. is hiring for an Associate to support daily store operations and deliver exceptional customer experiences. You will assist with sales, merchandise management, and inventory while upholding health and safety standards.

This role offers a dynamic retail environment and opportunities for growth. Ideal candidates will have retail experience, strong communication, and the flexibility to work weekends and holidays as needed, with basic math skills for POS tasks.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets preferred.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills; able to work in a fast-paced environment.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance; follow policies and safety rules.
• Team Collaboration: Work with team members to achieve store sales and operational goals; adhere to store policies.

Skills

Retail experience

Customer service

Communication

Flexibility

POS familiarity

Weekend availability

Tools

POS systems

Job description

The Finish Line, Inc. is hiring for an Associate to support daily store operations and deliver exceptional customer experiences. You will assist with sales, merchandise management, and inventory while upholding health and safety standards.

This role offers a dynamic retail environment and opportunities for growth. Ideal candidates will have retail experience, strong communication, and the flexibility to work weekends and holidays as needed, with basic math skills for POS tasks.