Retail Associate — Elevate Customer Experience

Ross Stores; Capitol Heights (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate Discount

401K

Health Insurance

Job summary

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers and to assist with merchandise presentation. The role requires friendly, professional customer service and adherence to company standards.

You will greet customers, assist on the sales floor and at registers, and help keep the store clean and organized while following safety and loss-prevention protocols. A team-oriented environment emphasizes integrity and service.

Qualifications

• Effective communication with customers, associates and leadership in a friendly, respectful and cooperative manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customers have a positive shopping experience and greet them warmly.
• Assist customers on the sales floor and at the register.
• Maintain clean, tidy store areas and merchandise presentation.
• Follow company procedures for cash handling and refunds.
• Adhere to safety and loss-prevention policies and report issues.
• Support store leadership in daily tasks and store operations.

Skills

Communication skills

Math basics

Job description

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers and to assist with merchandise presentation. The role requires friendly, professional customer service and adherence to company standards.

You will greet customers, assist on the sales floor and at registers, and help keep the store clean and organized while following safety and loss-prevention protocols. A team-oriented environment emphasizes integrity and service.