Retail Associate: Elevate the Customer Experience

Ross Stores, Inc.; Sand City (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers. You will greet shoppers, assist with merchandise, and support cashier interactions while maintaining a clean, organized store environment.

This role emphasizes friendly service, product knowledge, and adherence to company policies. As part of a team, you will follow safety procedures, participate in standard operating tasks, and help protect assets.

Qualifications

• Customer and associate support in a fast-paced retail environment.
• Strong communication and active listening to assist shoppers.
• Ability to maintain high standards of courtesy and professionalism.

Responsibilities

• Greet customers with eye contact and a friendly welcome.
• Assist customers with merchandise, questions and checkout procedures.
• Keep the sales floor clean, organized and replenished according to brand guidelines.
• Ensure storefront displays meet presentation standards and safety guidelines.
• Respond to customer service inquiries promptly and escalate when needed.
• Adhere to loss prevention policies and cash handling procedures.

Skills

Customer service

Communication

Teamwork

Safety awareness

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers. You will greet shoppers, assist with merchandise, and support cashier interactions while maintaining a clean, organized store environment.

This role emphasizes friendly service, product knowledge, and adherence to company policies. As part of a team, you will follow safety procedures, participate in standard operating tasks, and help protect assets.