Retail Associate - Donor Door Attendant

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Massillon (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Job summary

Goodwill Industries Greater Cleveland & East Central Ohio is hiring a Donation Receiving Associate for our Massillon store. You will load donations from vehicles, assist donors with receipts, and help keep the donation area organized.

This role emphasizes teamwork, respectful service, and a friendly, fast-paced environment. The position offers a practical entry point into community-focused work with opportunities to contribute to local employment training and social services while supporting our

Qualifications

• Customer service skills emphasized in daily donor interactions.
• Team-oriented approach to store operations.
• Respectful, welcoming behavior toward donors and colleagues.

Responsibilities

• Unload donations from vehicles.
• Offer tax receipts to donors.
• Maintain accurate daily donation counts.
• Presort items into categories for quicker processing.

Skills

Customer service

Team player

Respectful communication

Job description

Join our fun, flexible, fast-paced team at Goodwill Industries Greater Cleveland & East Central Ohio.

We are hiring Donation Receiving Associates for our Massillon location. We are looking for team players with great customer service skills, who treat others respectfully, and put people first - as we do!

Donation Receiving Associates assist our generous community members when they donate goods at our stores. They unload donations from vehicles, offer tax receipts, maintain accurate daily donation counts, and begin presorting items into categories.

As part of the Goodwill team, you can make a difference! You will find a rewarding, diverse work environment, a team that cares about the people they work with and their impact on their community.

Profits from selling donated goods in our retail stores fund our outreach services, enabling us to invest in our community through employment training, social services, and family-strengthening services. Plus, you will help Goodwill keep tons of trash out of landfills!

Some of the great perks of working at Goodwill

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program

Employees who work full-time are also eligible for

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.