Retail Associate - Customer-Focused Hardware Store

Kellogg Supply Co.; Kill Devil Hills (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Locally owned

Career advancement

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Kellogg Supply Company is seeking an enthusiastic retail-oriented team member to join our store in Manteo. This Manteo Retail Associate role focuses on greeting customers, assisting with product selection, and sustaining store operations.

The position emphasizes accurate transactions, stocking, pricing, and daily store management tasks, reporting to the Operations Manager. Excellent customer service and teamwork are valued, with growth opportunities within retail operations.

Qualifications

• Greet and assist customers in the store
• Engage customers and assist in product procurement

Responsibilities

• Greet and assist customers in the store and suggest tools, fasteners, and accessories needed to complete the job at hand.
• Complete retail transactions quickly and accurately per company policy.
• Maintain “Policy A” and Store Use transactions.
• Process vendor returns as needed.
• Maintain the orderly stock of retail merchandise. Pull down top stock and warehouse inventory to keep shelves full, fronted, and faced.
• Order supplies needed for Retail Operations (labels, bags, office supplies, pegs, etc.).
• Assist in ordering, receiving, and stocking DoItBest, Orgill, and other product categories in the store.
• Maintain current pricing labels on all products with clean labels.
• Maintain product location in the Eagle Inventory system.
• Perform assigned cycle counts of the retail store.
• Mix and shake paint as needed.
• Assist with Retail Operations Reports – NQOH, SOQOH, Open Orders; End of Day Closing Report/Cash Balancing.
• Primary answering of incoming phone calls at the cashier’s station.
• All other job-related activities assigned by Store Manager

Job description

Kellogg Supply Company is seeking an enthusiastic retail-oriented team member to join our store in Manteo. This Manteo Retail Associate role focuses on greeting customers, assisting with product selection, and sustaining store operations.

The position emphasizes accurate transactions, stocking, pricing, and daily store management tasks, reporting to the Operations Manager. Excellent customer service and teamwork are valued, with growth opportunities within retail operations.