Retail Associate: Customer Experience & Visual Merchandising

Columbia Sportswear; North Charleston (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401k plan with company match

Employee discounts

Wellness Time Off

Job summary

Columbia Sportswear Company in North Charleston is seeking a Retail Associate who serves as a brand ambassador, delivering friendly, helpful service and making product recommendations to customers. You will support store leadership and maintain inviting displays while assisting shoppers.

You will handle cash and POS transactions, participate in inventory management, and contribute to a positive shopping experience with a team-focused mindset.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 years or less of experience in a position or specialization.
• Skill operating Inventory and POS systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

Sales

Communication

Inventory management

Education

High School Diploma or GED preferred

Tools

POS systems

Retail software

Job description

Columbia Sportswear Company in North Charleston is seeking a Retail Associate who serves as a brand ambassador, delivering friendly, helpful service and making product recommendations to customers. You will support store leadership and maintain inviting displays while assisting shoppers.

You will handle cash and POS transactions, participate in inventory management, and contribute to a positive shopping experience with a team-focused mindset.