Retail Associate: Customer Experience & Team Player

The TJX Companies, Inc.; New York (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health/dental/vision

Life insurance

Paid holidays/vacation/sick

Parental leave

Scholarship program

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in New York for a role focused on delivering exceptional customer experiences. You will engage with customers, maintain a clean store environment, and support operations across departments.

The position requires strong communication, teamwork, and the ability to adapt to changing directions throughout the shift. Applicants should be able to handle flexible schedules, assist in loss prevention, and promote company credit and loyalty programs.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean store.
• Rings purchases and returns accurately and counts change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for sales floor.
• Participates in store recovery and safety practices.
• Supports loss prevention and shrink reduction goals.
• Other duties as assigned.

Skills

Customer service

Communication

multitasking

Detail oriented

Flexibility

Team collaboration

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in New York for a role focused on delivering exceptional customer experiences. You will engage with customers, maintain a clean store environment, and support operations across departments.

The position requires strong communication, teamwork, and the ability to adapt to changing directions throughout the shift. Applicants should be able to handle flexible schedules, assist in loss prevention, and promote company credit and loyalty programs.