Retail Associate: Customer Experience & Stock Support

The TJX Companies, Inc.; Oak Lawn (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Plan

Healthcare options

Paid holidays/vacation

Scholarship program

Job summary

Marshalls at The TJX Companies, Inc. is seeking to join a dynamic team in a fast-paced retail environment. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store while following loss prevention standards.

You may be cross-trained to work in multiple departments, promote credit and loyalty programs, and support store recovery and safety initiatives. Prior retail experience is a plus.

Qualifications

• Excellent customer service skills.
• Ability to work flexible hours.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engaging with customers and maintaining a clean, organized store.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Process customer purchases/returns and count change accurately.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and maintain store cleanliness.
• Participate in safety awareness and shrink reduction initiatives.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Physical stamina

Job description

Marshalls at The TJX Companies, Inc. is seeking to join a dynamic team in a fast-paced retail environment. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store while following loss prevention standards.

You may be cross-trained to work in multiple departments, promote credit and loyalty programs, and support store recovery and safety initiatives. Prior retail experience is a plus.