Retail Associate — Customer Experience & Sales

University of Southern California; Glendale (CA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Benefits package

Work-life balance programs

Job summary

University of Southern California seeks a Retail Associate to join USC Auxiliary Services. You will deliver exceptional customer service, help guests find merchandise, and process transactions with accuracy.

The role requires a flexible schedule including evenings and potential travel across Southern California. Responsibilities include stocking, visual merchandising, handling special orders, and supporting a fast-paced campus retail environment.

Qualifications

• High school diploma or equivalent required.
• 6–12 months of retail sales experience preferred.
• Strong customer service and cash handling skills expected.

Responsibilities

• Provide excellent customer service to students, staff and guests.
• Assist customers in locating merchandise and processing purchases with accurate cashiering.
• Maintain neat, stocked sales floor and attractive product displays.
• Wrap gifts and handle special orders; monitor for shoplifting and process returns.

Skills

Retail sales

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

University of Southern California seeks a Retail Associate to join USC Auxiliary Services. You will deliver exceptional customer service, help guests find merchandise, and process transactions with accuracy.

The role requires a flexible schedule including evenings and potential travel across Southern California. Responsibilities include stocking, visual merchandising, handling special orders, and supporting a fast-paced campus retail environment.