Retail Associate - Bookstore Experience & Trojan Spirit

University of Southern California; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

University of Southern California is seeking a Retail Associate for USC Bookstores, Hospitality, Housing and more. The role involves serving students, faculty and guests, meeting sales goals and processing transactions with accuracy.

The position requires a flexible schedule, regular travel within Southern California and occasional overnight trips across the United States. A driver’s license and DMV pull notice are required.

Qualifications

• High school diploma or equivalent.
• 6–12 months of retail experience.
• Retail sales experience.
• Valid CA driver’s license required; DMV Pull Notice System involvement.

Responsibilities

• Provide customer service to students, faculty, staff and external customers.
• Meet customer needs, offer options, resolve problems and follow up with customers.
• Ensure full customer satisfaction and maintain a friendly, helpful demeanor.
• Assist customers in locating merchandise and handling returns/exchanges.
• Perform cashiering functions in accordance with university policies.
• Maintain a neat and fully stocked sales floor.
• Travel within Southern California and some overnight travel within the United States.

Skills

Customer service

Retail sales

Education

High school diploma or equivalent

Tools

DMV Pull Notice System

Job description

University of Southern California is seeking a Retail Associate for USC Bookstores, Hospitality, Housing and more. The role involves serving students, faculty and guests, meeting sales goals and processing transactions with accuracy.

The position requires a flexible schedule, regular travel within Southern California and occasional overnight trips across the United States. A driver’s license and DMV pull notice are required.