Retail Associate: Customer Experience Pro

The TJX Companies, Inc.; Wilmington (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

paid holidays/vacation/sick

life insurance

scholarship program

referral bonuses

HSA

bereavement

child care & cell phone discounts

Job summary

The TJX Companies, Inc. in Wilmington, NC is seeking a store associate to deliver exceptional customer service and maintain a clean, organized sales floor. You will engage customers, process transactions, and support loss prevention while contributing to a positive store culture.

Join a Fortune 100 company with opportunities for development and a comprehensive benefits program. Starting pay aligns with local market ranges and experience.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and upholding store standards.
• Accurately rings customer purchases/returns and handles transactions per procedures.
• Maintains cleanliness and organization of the sales floor and supports store recovery.
• Promotes credit and loyalty programs and adheres to safety and loss prevention policies.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Lifting heavy objects

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. in Wilmington, NC is seeking a store associate to deliver exceptional customer service and maintain a clean, organized sales floor. You will engage customers, process transactions, and support loss prevention while contributing to a positive store culture.

Join a Fortune 100 company with opportunities for development and a comprehensive benefits program. Starting pay aligns with local market ranges and experience.