Retail Associate: Customer Experience Pro

Goodwill of Central and Coastal Virginia; Richmond (VA); On-site; USD 18,000 - 23,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate in Richmond, VA. You will deliver exceptional customer service, help maintain a clean, organized store, and assist with stocking and visual merchandising.

This role requires a positive attitude, ability to handle transactions accurately, and willingness to work evenings/weekends as necessary. A background check will be conducted, and a high school diploma is preferred.

Qualifications

• No previous experience required.
• High school diploma preferred.
• Background check required.

Responsibilities

• Demonstrates an enthusiastic, positive attitude at all times.
• Greets every customer swiftly upon entering the building and thanks them at the end of the transaction.
• Engages with customers and assists on the sales floor.
• Processes customer transactions quickly and accurately within cash handling guidelines.
• Participates in stocking and rotating product on the sales floor.
• Maintains the sales floor in a clean, neat and orderly fashion.
• Maintains wrap desks free of clutter.
• Supports visual presentations on end caps and stock areas.
• Escalates store cleanliness issues to management.

Skills

Customer service

Cash handling

Team player

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate in Richmond, VA. You will deliver exceptional customer service, help maintain a clean, organized store, and assist with stocking and visual merchandising.

This role requires a positive attitude, ability to handle transactions accurately, and willingness to work evenings/weekends as necessary. A background check will be conducted, and a high school diploma is preferred.