Retail Associate — Customer Experience & Merchandising

Columbia Sportswear Company; Redlands (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

401k match

EAP+

Commuter benefits

Wellness benefits

Employee discounts

Job summary

Columbia Sportswear Company in Redlands is seeking a Retail Associate to deliver exceptional in-store experiences through positive customer interactions and product recommendations. You will help customers find merchandise, answer questions, and support store leadership.

This role is part-time, requires to be at least 16, no specific education required (HS diploma preferred), and uses POS systems and inventory tools.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

POS systems

Retail software tools

Education

High School Diploma or GED preferred

Tools

Inventory systems

Job description

Columbia Sportswear Company in Redlands is seeking a Retail Associate to deliver exceptional in-store experiences through positive customer interactions and product recommendations. You will help customers find merchandise, answer questions, and support store leadership.

This role is part-time, requires to be at least 16, no specific education required (HS diploma preferred), and uses POS systems and inventory tools.