Retail Associate: Customer Experience & Merchandising

Columbia Sportswear Company; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401k with company match

Employee discounts

EAP counseling

Transit and parking benefits

Wellness programs

Job summary

Columbia Sportswear Company in Orlando Marketplace is seeking a Retail Associate to deliver outstanding customer experiences. You will answer questions, make product recommendations, and act as a brand ambassador while supporting store leadership in meeting sales goals.

This role requires staying engaged with customers, handling inventory, cash register transactions, and maintaining visual standards. Flexible schedule and the ability to work in a fast-paced environment are essential.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

Inventory management

POS systems

Retail software

Tools

POS software

Retail software

Job description

Columbia Sportswear Company in Orlando Marketplace is seeking a Retail Associate to deliver outstanding customer experiences. You will answer questions, make product recommendations, and act as a brand ambassador while supporting store leadership in meeting sales goals.

This role requires staying engaged with customers, handling inventory, cash register transactions, and maintaining visual standards. Flexible schedule and the ability to work in a fast-paced environment are essential.