Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Lancaster (Lancaster County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Medical/dental/vision benefits

Health Savings Account (HSA)

Job summary

The TJX Companies, Inc. HomeGoods in Lancaster, PA is hiring a Store Associate to deliver a highly satisfied customer experience by engaging with shoppers, maintaining an organized sales floor, and following store procedures.

You will work in a fast-paced environment, support multiple areas as needed, promote loyalty programs, and contribute to a positive store culture. Starting pay is $13.25–$13.75 per hour, with a full benefits package provided.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Able to adapt to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and cleanliness.
• Ensures safety and adherence to labor laws and company policies.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. HomeGoods in Lancaster, PA is hiring a Store Associate to deliver a highly satisfied customer experience by engaging with shoppers, maintaining an organized sales floor, and following store procedures.

You will work in a fast-paced environment, support multiple areas as needed, promote loyalty programs, and contribute to a positive store culture. Starting pay is $13.25–$13.75 per hour, with a full benefits package provided.