Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Inverness (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Inverness, FL is seeking team members to deliver exceptional customer experiences, help maintain a clean store, and support daily operations across departments. You will engage customers, process transactions, promote loyalty programs, and work in a fast-paced retail environment that values teamwork and integrity.

This role emphasizes flexible scheduling, strong communication, attention to detail, and the ability to multitask while upholding company standards and safety policies.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and follows merchandising procedures
• Accurately processes and prepares merchandise for the sales floor
• Initiates and participates in store recovery as needed throughout the day
• Maintains cleanliness and order across the sales floor and store
• Supports and adheres to safety, labor, and loss prevention policies
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

TJ Maxx in Inverness, FL is seeking team members to deliver exceptional customer experiences, help maintain a clean store, and support daily operations across departments. You will engage customers, process transactions, promote loyalty programs, and work in a fast-paced retail environment that values teamwork and integrity.

This role emphasizes flexible scheduling, strong communication, attention to detail, and the ability to multitask while upholding company standards and safety policies.