Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Crest View (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision insurance

Paid holidays/vacation/sick

Job summary

Marshalls in Crestview, FL is hiring to deliver a highly satisfying customer experience while upholding store standards and operating procedures. You may be cross-trained to work in multiple areas to support business needs.

The role emphasizes strong service, teamwork, and adherence to safety and labor guidelines. Responsibilities include processing purchases, promoting credit and loyalty programs, and maintaining a clean, organized sales floor.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to adapt to changes and handle unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Prior retail customer experience preferred.

Responsibilities

• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Maintain and follow merchandising standards and procedures.
• Process and prepare merchandise for the sales floor.
• Assist in store recovery and routine housekeeping.
• Support safety practices and loss prevention goals.
• Deliver a high standard of cleanliness and organization.
• Provide recognition and constructive feedback to customers and teammates.
• Follow labor laws and store policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Crestview, FL is hiring to deliver a highly satisfying customer experience while upholding store standards and operating procedures. You may be cross-trained to work in multiple areas to support business needs.

The role emphasizes strong service, teamwork, and adherence to safety and labor guidelines. Responsibilities include processing purchases, promoting credit and loyalty programs, and maintaining a clean, organized sales floor.