Retail Associate: Customer Experience & Growth Path

Finish Line

Commerce (CA)

On-site

USD 21,000 - 26,000

Full time

14 days+
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Benefits offered by this job

Employee discounts
Retirement plans
Career growth opportunities
DEI initiatives

Job summary

Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will assist customers, process transactions, stock shelves, and contribute to achieving sales targets in a fast-paced retail environment.

The role requires a weekly availability including mornings, days, and nights, with weekend and holiday shifts. You should be customer-focused, reliable, and able to communicate clearly in English.

Qualifications

  • Experience in retail or similar role with sales targets.
  • Customer-centric mindset with focus on service.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced environment.
  • Willingness to work flexible hours including weekends and holidays.
  • Tech-savvy with basic math.

Responsibilities

  • Create an exceptional shopping experience by addressing customer needs and resolving issues.
  • Drive store sales and profitability through merchandise management and promotions.
  • Participate in inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance.
  • Collaborate with team members to achieve store sales and operational goals.
  • Adhere to store policies and health and safety regulations.

Skills

Customer experience
Sales targets
Operational excellence
Team collaboration
Flexibility
Tech-savvy
Communication

Tools

POS systems

Job description

Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will assist customers, process transactions, stock shelves, and contribute to achieving sales targets in a fast-paced retail environment.

The role requires a weekly availability including mornings, days, and nights, with weekend and holiday shifts. You should be customer-focused, reliable, and able to communicate clearly in English.

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