Retail Associate — Customer Experience & Growth

JD Sports Fashion PLC; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Retirement plans

Career growth

Dynamic environment

DE&I initiatives

Job summary

The Finish Line, Inc. in Orlando, FL is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You’ll help shape the store’s success and contribute to our growth with dependable, friendly service.

This role emphasizes customer-centric service, teamwork, and adaptability in a dynamic retail environment. Candidates should be able to work a flexible schedule, including weekends and holidays, and have basic math skills for POS transactions.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets.
• Customer-centric with a passion for delivering outstanding service.
• Strong interpersonal and communication skills in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Tech-savvy with basic math and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and ensuring high service standards.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in daily operations: inventory, visual merchandising, shipments, orders, store maintenance.
• Collaborate with team to meet sales and operational goals while following policies and safety rules.
• Take on additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

English proficiency

Flexible schedule

Tools

POS systems

Job description

The Finish Line, Inc. in Orlando, FL is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You’ll help shape the store’s success and contribute to our growth with dependable, friendly service.

This role emphasizes customer-centric service, teamwork, and adaptability in a dynamic retail environment. Candidates should be able to work a flexible schedule, including weekends and holidays, and have basic math skills for POS transactions.