Retail Associate: Customer Experience & Growth

Finish Line; Mentor (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive pay & benefits

Career growth

Dynamic environment

DEI initiatives

Job summary

Finish Line in Mentor, OH is seeking an Associate to assist with daily operations and deliver exceptional customer experiences. You’ll help shape store success and contribute to our company’s growth.

This role offers competitive pay and benefits, opportunities for career growth, and a dynamic, inclusive team environment. You’ll thrive in a fast-paced setting focused on teamwork and customer satisfaction.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets preferred.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills; ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Experience

Customer service

Communication

Flexibility

Tech-savvy

Job description

Finish Line in Mentor, OH is seeking an Associate to assist with daily operations and deliver exceptional customer experiences. You’ll help shape store success and contribute to our company’s growth.

This role offers competitive pay and benefits, opportunities for career growth, and a dynamic, inclusive team environment. You’ll thrive in a fast-paced setting focused on teamwork and customer satisfaction.