Retail Associate: Customer Experience & Growth

Ross Stores, Inc.; Melrose Park (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

401K

Job summary

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience by greeting customers, answering questions, and maintaining an organized sales floor.

You will help ensure safety, proper merchandise presentation, and efficient checkout processes while upholding company standards and delivering excellent service across shifts. The role emphasizes friendly interactions, adherence to loss prevention, MOS policies, and teamwork with Store Leadership.

Qualifications

• Ability to effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Provides friendly customer service and greeting to customers.
• Maintains safe, clean store environment and proper merchandise presentation.
• Assists with cashiering, checkout, and transactions.
• Maintains knowledge of MOS, POS, and loss prevention policies.
• Follows company policies and dress code; supports store operations and teamwork.

Skills

Effective communication

Numerical ability

Job description

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience by greeting customers, answering questions, and maintaining an organized sales floor.

You will help ensure safety, proper merchandise presentation, and efficient checkout processes while upholding company standards and delivering excellent service across shifts. The role emphasizes friendly interactions, adherence to loss prevention, MOS policies, and teamwork with Store Leadership.