Retail Associate: Customer Experience & Associate Discount

The TJX Companies, Inc.; Lynnwood (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care & dental/vision

Job summary

The TJX Companies, Inc. - Marshalls in Lynnwood, WA is seeking team members to deliver exceptional customer experiences and maintain a clean, organized store. You may work in multiple areas to support business needs and learn our operating standards.

Ideal candidates have strong customer service skills, adaptability, and the ability to multi-task. The role offers a flexible schedule and opportunities to grow within a Fortune 100 company and the world’s leading off-price retailer.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Model established customer experience practices with internal and external customers
• Support a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication skills

Multi-tasking

Flexible schedule

Lifting

Teamwork

Job description

The TJX Companies, Inc. - Marshalls in Lynnwood, WA is seeking team members to deliver exceptional customer experiences and maintain a clean, organized store. You may work in multiple areas to support business needs and learn our operating standards.

Ideal candidates have strong customer service skills, adaptability, and the ability to multi-task. The role offers a flexible schedule and opportunities to grow within a Fortune 100 company and the world’s leading off-price retailer.