Retail Associate - Customer Experience

The TJX Companies, Inc.; Somerset (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Life insurance

Job summary

TJ Maxx in Somerset, KY is hiring a retail associate to deliver a superior customer experience in a fast-paced store environment. You will engage customers, process transactions, maintain merchandising standards, and support loss prevention while upholding store policies.

The role requires flexible scheduling, good communication, and the ability to multitask. Prior retail experience is preferred, and you will work with a diverse team to meet store goals and serve customers effectively.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers and teammates.
• Promote credit and loyalty programs.
• Ring customer purchases/returns and manage cash according to procedures.
• Uphold merchandising standards and prep merchandise for the floor.
• Support store recovery and cleanliness throughout the day.
• Maintain safety and loss prevention standards.
• Participate in shrink reduction goals and programs.
• Provide constructive feedback and welcome recognition.
• Follow labor laws and store policies.
• Assist in other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

TJ Maxx in Somerset, KY is hiring a retail associate to deliver a superior customer experience in a fast-paced store environment. You will engage customers, process transactions, maintain merchandising standards, and support loss prevention while upholding store policies.

The role requires flexible scheduling, good communication, and the ability to multitask. Prior retail experience is preferred, and you will work with a diverse team to meet store goals and serve customers effectively.