Retail Associate: Create Joyful Customer Moments

Ross Stores, Inc.; Tulare (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Ross Stores, Inc. in Tulare, CA is seeking a Retail Associate to help customers have a positive shopping experience. You will greet customers, maintain clean shelves, ensure proper merchandise presentation, and support store operations throughout the shift.

The role emphasizes safety, respectful teamwork, and adherence to loss prevention and MOS policies. Candidates should be able to stand for long periods and lift up to 25 pounds as needed.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customer safety and maintain a safe sales floor.
• Maintain a clutter-free, accessible store with clear egress.
• Treat customers and associates with respect and professionalism.
• Assist customers at the register and with merchandise questions.
• Respond promptly to customer service calls and escalate to Store Leadership when needed.
• Represent Ross Inc. and protect confidential information.
• Follow MOS policies and proper disposal of MOS merchandise.
• Handle cash, checks, charge cards, refunds, and offline transactions accurately.
• Work efficiently to maximize productivity while following store best practices.

Skills

Effective communication

Basic math skills

Job description

Ross Stores, Inc. in Tulare, CA is seeking a Retail Associate to help customers have a positive shopping experience. You will greet customers, maintain clean shelves, ensure proper merchandise presentation, and support store operations throughout the shift.

The role emphasizes safety, respectful teamwork, and adherence to loss prevention and MOS policies. Candidates should be able to stand for long periods and lift up to 25 pounds as needed.