Customer Experience Retail Associate

Ross Stores, Inc.; San Diego (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Ross Stores, Inc. in California is seeking a Retail Associate to help ensure customers have a positive shopping experience. The role requires greeting customers, assisting with merchandise, and maintaining a clean, well-organized store environment across departments.

You will follow MOS policies and cash handling procedures, contribute to store safety, and collaborate with team members to meet customer service goals and merchandising standards.

Qualifications

• Effective communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and provide friendly, professional service.
• Maintain a clean, safe store environment and assist with merchandising.
• Follow store policies on cash handling and MOS procedures.
• Support loss prevention and ensure accurate checkout processes.

Skills

Customer communication

Basic math

Tools

PDTs

Registers

PC

Job description

Ross Stores, Inc. in California is seeking a Retail Associate to help ensure customers have a positive shopping experience. The role requires greeting customers, assisting with merchandise, and maintaining a clean, well-organized store environment across departments.

You will follow MOS policies and cash handling procedures, contribute to store safety, and collaborate with team members to meet customer service goals and merchandising standards.