Retail Associate/Cashier

Tobacco Hut Fairfax 2 Inc; Fairfax (VA); On-site; USD 17,908 - 22,041; Full time

Job summary

Tobacco Hut Fairfax 2 Inc is seeking a Retail Associate/Cashier to serve as the face of the store in Fairfax, VA. The role emphasizes delivering exceptional customer service, accurately handling transactions, and maintaining deep knowledge of our tobacco product inventory, including cigars, vaporizers, and accessories.

The ideal candidate is reliable, personable, and capable of keeping a clean, organized storefront while strictly following age-verification rules for tobacco products.

Qualifications

• Experience in retail or customer service is preferred but not required.
• Strong verbal communication skills to interact effectively with customers.
• Ability to handle currency and make change quickly and accurately.
• Willingness to learn about tobacco products and industry trends.
• Must be able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Greet customers and provide expert recommendations based on preferences and needs.
• Operate the POS system to process cash, credit, and mobile payments accurately.
• Verify IDs for all age-restricted products in compliance with law.
• Assist with receiving shipments, stocking shelves, and pricing.
• Maintain a clean, inviting storefront and organized humidor.
• Monitor store activity to minimize shrinkage and ensure safety.

Skills

Customer service

Verbal communication

Math skills

Reliability

Job description

Description

The Retail Associate/Cashier is the face of Tobacco Hut. This role is responsible for providing

exceptional customer service, processing transactions accurately, and maintaining a deep

knowledge of our product inventory (including cigars, vaporizers, and accessories). The ideal

candidate is reliable, personable, and capable of maintaining a clean, organized storefront.

Key Responsibilities

• Customer Service: Greet every customer upon entry and provide expert recommendations based on their preferences and needs.
• Sales & Transactions: Operate the Point of Sale (POS) system to process cash, credit, and mobile payments accurately.
• Age Verification: Strictly follow legal requirements by verifying government-issued IDs for all age-restricted products.
• Inventory Management: Assist with receiving shipments, stocking shelves, and ensuring products are properly fronted and priced.
• Shop Maintenance: Maintain a clean and inviting environment by dusting displays, sweeping floors, and organizing the humidor.
• Loss Prevention: Stay alert to store activity to minimize shrinkage and ensure a safe shopping environment.

Requirements

• Experience: Previous experience in retail or customer service is preferred but not required.
• Communication: Strong verbal communication skills to interact effectively with a diverse customer base.
• Math Skills: Ability to handle currency and make change quickly and accurately.
• Product Knowledge: Willingness to learn about various tobacco products, brands, and industry trends.
• Physical Requirements: Ability to stand for extended periods and lift up to 25 lbs (e.g., boxes of inventory).
• Reliability: Must have dependable transportation and a consistent track record of punctuality.

Requirements

• Must be 21 years of age or older (per legal requirements for tobacco sales).
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.