Retail Associate - Budtender Ontario, OR

Innovative Signal Analysis, Inc.; Ontario (OR); Hybrid; USD 17,047 - 24,280; Full time

Benefits offered by this job

50% employee discount on smokable cannabis products

Competitive hourly pay plus tips

Medical, dental, and vision insurance

401(k)

Paid Sick Leave (PSL)

Holiday pay for shifts worked on holidays

Job summary

Cannabis & Glass, a leading cannabis retailer in Ontario, Oregon, is seeking a Retail Associate to enhance customer experience and guide product selection. Candidates must be 21+, have a high school diploma, and possess customer service skills.

The position offers competitive pay, potential tips exceeding $80 per shift, comprehensive benefits including medical insurance, and a 50% employee discount. Join a collaborative environment with real growth opportunities in the booming cannabis industry.

Qualifications

• Minimum 21 years of age required.
• 1+ year of customer service experience preferred.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet customers and provide expert guidance on product selection.
• Educate customers on various cannabis products and effects.
• Accurately process transactions and adhere to compliance regulations.

Skills

Customer service skills

Interpersonal skills

Active listening

Basic math skills

POS experience

Education

High school diploma or equivalent

Job description

At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.

Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.

About the Role

Our Retail Associates are the face of the brand. You'll guide customers through product selection, deliver expert cannabis education, and create an exceptional in-store experience every shift. If you love talking about cannabis and thrive in a fast-paced, customer-facing environment — this is the role for you.

We offer one of the best compensation packages in the industry: competitive hourly pay, tips that can exceed $80 per shift for top performers, and the largest employee cannabis discount you'll find anywhere.

What You’ll Do

• Greet every customer warmly and professionally; build rapport and promote return visits
• Provide expert guidance on product selection based on individual needs, preferences, and Oregon regulations
• Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
• Promote loyalty programs, daily deals, and new product launches
• Verify valid ID and confirm all eligibility requirements before every transaction

Point of Sale & Compliance

• Accurately process transactions through POS and seed-to-sale tracking systems
• Handle all financial transactions with integrity and accuracy
• Follow all transaction limits, discounts, and promotional pricing protocols
• Adhere to all Oregon cannabis laws and internal SOPs including ID verification, purchase limits, packaging, and labeling
• Report discrepancies, compliance concerns, or suspicious activity to store leadership

Inventory & Store Presentation

• Assist with restocking, product rotation, and backstock organization
• Maintain merchandising standards — displays should be neat, full, and visually appealing at all times
• Verify accurate labeling and pricing on all retail products
• Support cycle counts and inventory audits as needed
• Keep the sales floor, waiting area, restrooms, and break room clean and organized
• Sanitize high-touch areas and workstations regularly
• Follow all store opening, closing, and cash-handling procedures

What We’re Looking For

• Minimum 21 years of age
• High school diploma or equivalent required
• 1+ year of customer service, hospitality, or retail experience; cannabis experience not required
• Strong interpersonal and active listening skills
• Basic math and computer skills; POS experience a plus
• Ability to work flexible hours including evenings, weekends, and holidays
• Ability to stand, walk, bend, climb, and lift up to 50 lbs regularly (up to 200 lbs with assistance), with or without reasonable accommodation
• Must meet all Oregon state requirements for employment in a licensed cannabis facility
• Starting at $15.00/hr plus tips — top performers earn $80 or more in tips per shift
• 50% employee discount on smokable cannabis products
• Exclusive discounts from top national retailers
• Medical, dental, and vision insurance — both high-deductible and low-deductible plan options available
• 401(k)
• Employee Assistance Program (EAP)
• Paid Sick Leave (PSL)
• Holiday pay for shifts worked on: New Year’s Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas

Why Cannabis & Glass

We’re one of the most established names in cannabis retail, and we’re still growing. You’ll work in a fun, collaborative environment alongside people who genuinely love what they do — with real earning potential, great benefits, and room to build a career in an industry that’s only getting bigger.

We invest deeply in our people — providing mentorship, on-the-job training, and real opportunities for advancement across multiple sectors of the cannabis industry.

You’ll be part of a high-performing culture that values precision, reliability, and continuous improvement — where every shift is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

Apply today and take the next step in your career with Cannabis & Glass.

As set forth in Cannabis & Glass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.